Terms and Conditions
By booking a stay at Redwood Inn & Suites, you agree to comply with these terms and conditions. We reserve the right to update these terms at any time.
1. Reservations and Payments
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All reservations must be confirmed with a valid credit card.
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Full payment is due at the time of booking unless otherwise specified.
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2. Cancellation Policy
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Cancellations made more than 7 days before arrival will receive a refund minus a $25 processing fee.
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Cancellations made within 7 days of arrival will receive a refund minus 25% of the total booking amount.
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4. Check-in/Check-out
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Check-in time is from 4:00 PM.
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Check-out time is by 9:00 AM.
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Early check-in or late check-out is subject to availability and may incur additional charges.
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5. Age Restriction
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Guests must be at least 18 years old to book a room.
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6. Room Policies
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No smoking is allowed inside the rooms.
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Pets are not allowed without prior authorization from the owners.
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Guests are responsible for any damage caused during their stay.
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7. Liability
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The hotel is not responsible for loss or damage to personal belongings.
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Guests must adhere to the property’s safety regulations and guidelines.
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8. Privacy
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Personal information collected during the booking process will be used solely for reservation and communication purposes.
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9. Dispute Resolution
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Any disputes arising out of these terms and conditions shall be resolved through negotiation in good faith.
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10. Contact Information
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For any questions or concerns, please contact us at:
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Phone: 607-432-0540